Frequently Asked Questions

Find answers to common questions about our clinic, services, and policies.

Walk-ins are always welcome. However, we recommend booking an appointment in advance to ensure you see the doctor promptly and minimize your waiting time.

We work with a variety of local and international insurance providers. Please bring your insurance card, and our staff will gladly assist you in verifying your coverage.

We operate on a first-come, first-served basis. However, wait times are usually minimal.

Please bring a valid ID card or Passport, your insurance card (if applicable), and any relevant past medical records or current medications you are taking.

Your test results can be collected in person at our clinic. For your convenience, we can also send them securely via email or WhatsApp upon your request.

Please check our latest operating hours on our Google Maps listing or contact us directly, as we continuously adapt our hours to serve you best.

We accept Cash, major Credit and Debit Cards, Bank Transfers, and PromptPay/QR Code scanning.

Yes, we offer comprehensive on-site basic laboratory and diagnostic services to ensure quick and accurate results.

We coordinate with many international travel insurances and local providers. Our team will assist you with the necessary documents and coordination for your claim.

You will be asked to fill out a brief registration form. After that, our medical staff will check your vital signs before you have a consultation with the doctor.

Yes, we offer various IV Vitamin Drip packages for wellness, hydration, and immune boosting. Please visit our Packages & Promotions page for details.

You will receive an official medical certificate and a detailed medical receipt. We can also help you fill out any specific claim forms provided by your insurance company.

Yes, our doctors can evaluate your health and issue a Fit to Fly certificate for your travel requirements.

Yes, we provide the standard Medical Certificate required by the Department of Land Transport for obtaining or renewing a Thai driver's license.

Still have questions?

Feel free to contact us directly and we'll be happy to help.